Enrolling Your New Windows Device

Welcome to Inktavo! This guide will walk you through the initial setup of your new Windows device. Follow these steps carefully to ensure your device is correctly configured and enrolled in Inktavo's management system.

1. Confirm Country or Region: The first screen will ask, "Is this the right country or region?". Verify that your country is correctly selected and click Yes to continue.

2. Confirm Keyboard Layout: Next, you'll see the prompt, "Is this the keyboard layout or input method?". Ensure your preferred keyboard layout is selected and click Yes.

3. Add a Second Keyboard Layout (Optional): You'll be asked if you want to add a second keyboard layout. If you need an additional layout, configure it as desired and click Add layout. Otherwise, click Skip.

4. Connect to Your Network: The "Let's connect you to a network" screen will appear. Select your Wi-Fi network from the list and click Next. Enter the network password if prompted. A stable internet connection is crucial for the setup process.

5. Set Up for Work or School: You will now see the screen "Let's set things up for work or school". In the email address field, enter your Microsoft Inktavo email address (your [e-mail] address) and click Next.

6. Enter Your Password and Complete MFA:

   • On the "Enter password" screen, type in your Microsoft Inktavo account password.
   • Important Note: If this is your first time signing into your Microsoft account, the password is the same as your Google Inktavo password (which you use for email). Click Sign in.
   • You will then be guided through the Multi-Factor Authentication (MFA) setup process. Follow the on-screen instructions to configure MFA using the Microsoft Authenticator app on your phone.
     

7. Approve Sign-in Request: Once MFA is set up, you should receive a sign-in request on your Microsoft Authenticator app. Type the number displayed on your laptop screen into the app on your phone to approve the sign-in.

8. Automatic Setup: You will now see a screen that says "Setting up for work or school". During this phase, your device will automatically go through several steps:

   • Device preparation: Getting your device ready for management.
   • Device setup: Applying initial configurations.
   • Account setup: Configuring your user account for Inktavo access. No action is required from your side during this process. Please be patient as this may take a few minutes.

9. Account Setup in Progress: You might see a pop-up message about setting up your account saying "This might take a few minutes. Don't turn off your PC." Allow this process to complete without interruption.

10. Final Configuration and App Installation: During the "Account setup" phase, your device will:

    • Join the device to the Inktavo network (this will be your local network as you work remotely).
    • Apply necessary security policies.
    • Skip certificate configurations.
    • Skip network connections.
    • Install Apps: The device will automatically install essential applications. This step may take several minutes to complete dependent on device and internet speed (potentially up to 30 minutes before a timeout). It is best to allow the apps to install fully.
    • Important: If this step encounters an error or times out, you might see a "Continue anyway" button. Only click "Continue anyway" if there is an error or timeout. Otherwise, let the app installation process finish.

11. Windows Hello Setup: Once the initial configuration is complete, you will see a prompt: "Use Windows Hello with your account". Click OK to proceed with setting up Windows Hello.

12. Set Up a PIN: You will now be prompted to set up a PIN for quick and secure access to your device. Your PIN must meet the following requirements:

    • At least 8 characters long
    • No longer than 127 characters
    • Include at least one uppercase letter
    • Include at least one lowercase letter
    • May include digits
    • May include special characters
    • Cannot be a simple number pattern (like 123456 or 11111).
      Enter your desired PIN and confirm it. Click OK once you are done.
    • Note: If your device is equipped with a fingerprint reader or facial recognition, you may also be prompted to set up biometrics as part of the Windows Hello process. Follow the on-screen instructions if you wish to configure these options.

13. All Set! Once the Windows Hello setup is complete, you will see the "All set!" screen. Click OK to finish the initial setup of your new Inktavo Windows device.

Your new Inktavo Windows device is now ready to use! The automatically installed applications include:

• Google Chrome
• 1Password
• Slack
• Company Portal
• SentinelOne

Need Help?

If you encounter any issues during this setup process, please don't hesitate to reach out to the IT Support team for assistance. You can reach us by emailing [e-mail]